Knowsley and Barnsley NHS criticised over elderly care

Knowsley and Barnsley NHS criticised over elderly care

Two NHS trusts have been criticised for failing to meet basic standards of care for the elderly.

The Care Quality Commission (CQC) is carrying out an England-wide review of care for older people in 100 hospitals.

The latest reports showed inspectors had "moderate concerns" about Whiston Hospital, part of the St Helens and Knowsley Teaching Hospitals NHS Trust.

They also criticised Barnsley Hospital NHS Foundation Trust in South Yorkshire.

The second batch of CQC reports included inspections at 14 hospitals.

The first batch of reports found doctors had to prescribe drinking water for patients at one NHS hospital because they were not given enough while others were left unfed.
'Dignity respected'

In the reports, published on Thursday, Whiston Hospital was criticised for the way it fed elderly people, saying it had good practice on some wards but not others.

On one ward, people were helped to sit out of bed or sit up for eating, while on another ward this did not happen to the same level, inspectors said.
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“Start Quote

The Trust remains committed to ensuring patients receive the highest standard of care”

End Quote St Helens and Knowsley Teaching Hospitals NHS Trust

Some patients missed a meal because they did not want what was offered.

It also said some people were helped with eating, but others had to wait more than half an hour to be helped.

A spokeswoman for St Helens and Knowsley said: "The Care Quality Commission report looked at some nursing practices on two wards and found no major concerns with the care provided.

"The report highlighted that patients' privacy, dignity and independence were respected.

"The trust had already introduced measures to further meet the nutritional needs of patients and following this report has put into practice additional improvements.

"The trust remains committed to ensuring that patients receive the highest standard of care and an excellent experience."

In Barnsley, inspectors found there were many examples of good practice, but not all patients who needed help with eating got it and staff were unsure which patients had specific needs.

At meal times, "none of the tables were cleaned before or after the meal and one patient had an empty urine bottle placed on their table alongside their meal during lunch".
'Considered safe'

Juliette Greenwood, chief nurse at Barnsley Hospital, said: "It was disappointing to learn that our standards around the nutritional needs of patients during the spot checks were not as high as we expect them to be.

"I am very sorry to those patients we let down but want to assure them that our services are considered safe by the CQC and these spot checks do not reflect the overall care and treatment we provide."

Two trusts were told to maintain their standards - St George's Healthcare NHS Trust in south London and Sherwood Forest Hospitals NHS Foundation Trust.

The 10 trusts that met all the standards were: University College London Hospitals NHS Foundation Trust, Lewisham Healthcare NHS Trust, Heatherwood and Wexham Park Hospitals NHS Foundation Trust, Kettering General Hospital NHS Foundation Trust, Kingston Hospital NHS Trust, Taunton and Somerset NHS Foundation Trust, Nuffield Orthopaedic Centre NHS Trust, Calderdale and Huddersfield NHS Foundation Trust, North Middlesex University Hospital NHS Trust and York Hospitals NHS Foundation Trust.

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